Privacy Policy

Last updated: July 2, 2026

Who We Are

MC & Sons LLC ("we," "us," "our") operates a ride dispatch service in the Washington, D.C. metropolitan area. This policy describes how we collect, use, and protect your information.

Information We Collect

• Contact information: Name, phone number, and email address provided when you book a ride or join our driver roster.
• Ride details: Pickup/drop-off locations, date, time, vehicle preference, and trip notes.
• Payment information: Processed securely through Stripe. We do not store credit card numbers.

SMS/Text Messaging

• We send SMS notifications related to ride dispatch operations, including new ride alerts, trip offers to drivers, and status updates.
• Message frequency varies based on ride request volume (typically 1–10 messages per day for active dispatchers/drivers).
• Message and data rates may apply.
• We do not sell, rent, or share your mobile phone number with third parties for promotional or marketing purposes.
• Phone numbers are used solely for ride dispatch communications.

How We Use Your Information

• Coordinate ride pickups and drop-offs
• Send dispatch notifications (SMS and email)
• Process payments for completed rides
• Communicate service updates

Information Sharing

We do not sell your personal information. We share data only with:

• Service providers: Twilio (SMS delivery), Stripe (payment processing), Amazon Web Services (hosting)
• Legal requirements: When required by law or to protect our rights

Data Retention

We retain ride records and contact information for the duration of our business relationship. You may request deletion of your data by contacting us.

Opt-Out

You can opt out of SMS messages at any time by replying STOP to any message. Reply HELP for assistance. You may also contact us directly to be removed from our messaging list.

Contact Us

MC & Sons LLC
Phone: (240) 906-7421
Email: ridewithmcandsons@gmail.com

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